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Refund Policy

PHYSICAL GOODS:

Physical good have a 14-day cooling off period (from the date of receiving the goods), within which you can cancel / return your order. Audio Animals will refund your full purchase price providing one (or more) of these conditions are met (conditions marked with an asterisk (*) are required):

  • Your bank / Paypal account was illegally charged (fraud)
  • You provide a reasonable explanation why the refund needs to be made.
  • The goods have not been used / damaged *
  • The goods are not in the condition they were received *

We cannot refund you any monies when the item is bespoke / made to order (excluding manufacturing defects, in which case a new version will be made).

DIGITAL DOWNLOADS:

Audio Animals will refund your full purchase price providing one (or more) of these conditions are met (conditions marked with an asterisk (*) are required):

  • Your bank / Paypal account was illegally charged (fraud)
  • You provide a reasonable explanation why the refund needs to be made.
  • The zip file has not been downloaded. *

We cannot refund you any monies where you have accessed the sounds either by downloading the zip or opening the CD/DVD media.

STUDIO SERVICES:

Audio Animals will refund your full purchase price providing one (or more) of these conditions are met (conditions marked with an asterisk (*) are required):

  • Your bank / Paypal account was illegally charged (fraud)
  • You provide a reasonable explanation why the refund needs to be made.
  • Work on your project has not yet commenced *

CONTACTING US

If there are any questions regarding this policy you may contact us using the information below.

http://www.audioanimals.co.uk
info@audioanimals.co.uk
07904332230

Return Address:

Audio Animals
51 Cranbourne Avenue
Wanstead
London
E11 2BH

COPYRIGHT / LICENSING NOTICE

All Rights not expressly granted to the user are reserved. The sound samples in an Audio Animals sample pack .zip download are licensed, not sold, to you to be reproduced within your original musical compositions only. All copying, lending, duplicating, re-selling or trading of this product or its content is strictly prohibited. Only the original purchaser of the product has the right to embody and reproduce the enclosed sound samples within their music compositions. Use of these sounds in multimedia projects is limited to use within original musical compositions, 100% royalty free. This license is granted for a single user only (and is given on a worldwide basis). The license is non-exclusive and is granted for the full period of copyright protection and sound samples. You cannot electronically transfer the sound samples or place them in a time -sharing or service bureau operation or a computer/sampler network. Opening of an Audio Animals sample pack constitutes your acceptance of these terms.

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