FREQUENTLY ASKED QUESTIONS

Over the years we have been asked the same questions week in week out. Our engineers have answered the questions in their field of expertise in as much detail as possible.

If you have a question that isn’t covered here, click the button below and fill out the contact form. Your question will be sent directly to our team of engineers and answered ASAP.

STUDIO SERVICE FAQ

What Genres Of Music Do You Work With?

At Audio Animals we work with all genres of music. There is not a genre of music that we have not worked with. Our engineers have a great deal of experience working with music from every corner of the globe. Being an online mixing and mastering studio, we work with artists worldwide on every genre imaginable.

How Can I Get In Contact With You?

You can contact us via email, phone or social media. Full contact details can be found on our contact page here.
Phone: +44 (0) 7415 17 55 30
Email: studio@audioanimals.co.uk
Whatsapp: +44 (0) 7415 17 55 30

Can I Get A Discount?

Yes discount codes are available for most products. Discount codes can be found here and applied to the cart at checkout. Two discount types are available. 5% off when you order 4 or more songs, and 10% off when you order 8 or more songs.

Can I Hear Some Of Your Previous Work?

Yes you can listen to work we have previously mixed and or mastered on our previous work page here.

Can I Speak With The Engineer That Will Be Working On My Music Via Phone?

Yes you can call the studio any time to speak with an engineer on +44 (0) 7415 175530. If you are overseas you can call using whatsapp via an internet connection if this is easier for you.

How Do I Upload And Send You My Files?

Files can be uploaded directly to us using our upload form in your account here. You have two ways you can upload your files.

Option 1: If you have already uploaded your files to a server of your choice such as WeTransfer, Dropbox or Google Drive etc. You can use the form on the upload page to fill out the required information and add your own download link.

Option 2: You can use the Audio Animals WeTransfer server to upload your files directly to us. Click the “Upload Files To Us Directly” button on the upload form to be redirected to our WeTransfer server. Here you can upload any amount of files to us safely and securely.

Do I Have To Be Based In The UK?

No, we work with artists and producers around the world. Files are sent through our website once your order is placed and files are returned through our secure server via email. By working as an online mixing and mastering company we are able to work with anyone and everyone worldwide.

MASTERING FAQ

What Studio Should I Select – Studio A or Studio B?

Whilst both mastering studios will produce an exceptional master. Studio A is thought of as our primary stereo mastering studio and Studio B is thought of as our primary mixing and mastering (Dolby Atmos) studio. We recommend selecting the studio based on your experience working with the mastering engineer. If you are new to working with the engineers we recommend selecting Studio A (Nick Burchall).

Studio A (Nick Burchall) is the Audio Animals primary mastering studio and is the studio we always recommend selecting. This studio has one of the world’s best mastering chains installed, costing upwards of £150,000. A truly unique mastering chain with some highly sought after mastering equipment.

Studio B (Paul Ashmore) is the Audio Animals primary mixing and mastering / Dolby Atmos studio. This state of the art studio has a 9.1.4 Dolby Atmos PMC system installed. The mastering chain installed in Studio B costs upwards of £65,000 and has been carefully selected to gain the best possible results from each unit in the chain.

What Is The Turnaround?

All orders will be turned around within the time frame selected when placing your order. Turnaround time is based on days the selected engineer works between Monday to Friday. If you have a specific day you need your master back for, please let us know when placing your order.

  • 1 Working Day (returned next working day)
  • 2-5 Working Days (returned within 2-5 working days)
  • 5+ Working Days (returned after 5 working days)
What Is Mastering?

Mastering is an essential process that finalises your song ready for distribution. Processing is applied to the master bus in order to achieve a sound that is glued together and sounding the best it possibly can. Processing includes EQ, compression, limiting, saturation, stereo widening, de-essing and other processing. Mastering in the hands of a professional engineer will achieve a wider, more detailed and controlled sound. Mastering ensures playback of your song is correct across all devices.

What Is Stem Mastering?

Stem mastering is the process of summing up to 25 stems together and mastering the summed stems across the master bus. The benefit of working in this way is that the engineer has control over each individual stem that is summing to the master bus. Resulting in being able to process and balance each individual stem correctly to get the very best from the song.

What Are The Benefits Of Stem Mastering?

The main benefit of stem mastering is that the engineer has full control over each stem when mastering. For instance if the vocals are too loud we are able to decrease the volume without affecting any other stem. As well if the bass is too quiet, instead of using EQ to bring the bass volume up, which in tern brings up the frequency of other sounds in the frequency range, we are able to use gain to increase the bass stem independently of all other sounds in that frequency range.

What Is Dolby Atmos Mastering?

Dolby Atmos mastering is a process that allows us to take your songs mixed stems and transform it into a Dolby Atmos master. Working in our Dolby Atmos mastering studios we are able to position and pan your song in a 3D space. Creating a fully immersive and spatial master that can then be released on streaming platforms such as Apple Music, Amazon and Tidal. The difference this service makes is outstanding and quite honestly takes your music to an unimaginable level.

What Is The Difference Between Apple Spatial And Dolby Atmos?

There is technically no difference. Apple Spatial is what Apple call it and Dolby Atmos is what everyone else calls it. Apple spatial is played back through Apple’s own codec. All other streaming platforms playback using the Dolby Atmos codec.

What Is Apple Digital Mastering?

By adding + Apple Digital Master to your order, you will receive back both the stereo master as well as the Apple Digital Master. This master can then be released on Apple Music as an official Apple Digital Master that is optimised specifically for Apple Music. All Apple Digital Masters are rendered at 96k giving them Hi Res Apple Digital Master badge on Apple Music.

What Is Vinyl Mastering?

By adding + Vinyl Master to your order, you will receive back an additional version of your master optimised ready to be pressed to vinyl. This master will be ready to send to your cutting house of choice. It is very important that a master optimised to be pressed to vinyl is used and not a master that is designed for digital distribution.

What Is An Additional Master?

By adding + Additional Stereo Master to your order, you will receive back all additional mixes mastered through the same mastering chain as the original mix.

  • Instrumental
  • Acapella (vocal bus only)
  • Performance Mix (version with lead vocal removed)
  • Radio Edit (additional stems must be supplied)
  • Extended Edit (additional stems must be supplied)
What Is Stereo Mastered Stems?

By adding + Stereo Mastered Stems to your order, you will receive back all stems provided mastered through the exact same mastering chain as the stereo mix. Mastered stems can be used for film and TV licensing as well as remix purposes and further production.

What Is 60 Minute Duration Master?

+ 60 Minute Duration Master is a service designed for clients who require to have their live show, DJ mix, theatre show or concert mastered. By adding this service you can send up to an hour long stereo mix to be mastered instead of the standard up to 15 minute song for mastering.

When Do I Pay For Mastering?

Orders / payment must be made before work on your song begins. This ensures our engineers, take the necessary time and care required to return you the very best master.

How Many Revisions Can I Make?

Mastering includes 2 revisions. Mastering revisions give you the peace of mind that the end result is going to be exactly as you want it. On the rare occasion you exceed 2 revisions, you can always purchase more via our revisions and re-runs page.

If you need to change the mix in any way after mastering there is a master re-run fee of £10. This small charge covers the engineers time to recall the mastering chain and re-record the updated master.

Should I Leave My Mastering Plugins Active?

It is advised to remove all plugins from your master bus that effect dynamic range. This includes plugins such as compression or limiting. It is best to remove all plugins but we understand that some clients want to leave EQ or saturation active as it is part of their sound. The reason we suggest removing master bus processing is so that we have a mix that has full dynamic range and we are able to compress and limit at the correct stage of the mastering chain.

What If I Have Accidentally Sent The Wrong Mix For Mastering?

If work has not yet begun on your song, you can simply get in touch with us and replace the file.

If work has already begun on your song and you need to replace the mix for a new one. Two outcomes will occur.

If the mix is technically the same song and same mix but there is a change resulting in the song needing to be re-run. There is a small charge of £10 for a master re-run to cover the time the engineer must take to re-run your song.

If the mix is completely different or a different song altogether, a new order for mastering will need to be placed. The reason for this is because mastering will need to be started from scratch and the previous master scrapped.

Before sending your song always make sure that the mix is correct and the file you are sending is the mix you intend to be mastered.

Why Should I Get My Music Professionally Mastered?

Mastering is one of the most important parts of the engineering process of a song. Mastering can make or break a song. Too many artists fall at the final hurdle with poor quality mastering using either digital plugins or guesswork using AI mastering. A professional mastering engineer will ensure your music plays back correctly across all devices. Nothing comes close to a skilled engineer in a 100% accurate room using high quality analogue mastering equipment.

How Do I Send My Files?

Your mix can be uploaded safely and securely via our upload form in your account here. Bypass any compression / limiting you may have on your master bus before printing your mix ready for mastering.

  • File Type: Wav
  • Bitrate: 16/24/32bit
  • Sample Rate: 44,1kHz – 96kHz
  • Headroom: -3db / -6db
My Mix Is Limited Or Clipping Can You Still Work With This?

It is not ideal but yes we can work with a limited or clipped mix. The approach to mastering a limited mix is similar but requires a very precise approach in order to ensure the song is not over compressed or distorted.

I Only Have A Mp3 Is This Ok To Work With?

If a mp3 is the highest quality file you have and you are unable to obtain a high quality wav file, we will be able to work with this.

What Will I Receive Back?

Stereo masters are returned in the following formats, if you require any others, please let us know: 

  • 96kHz 24bit wav
  • 48kHz 24bit wav
  • 44.kHz 24bit wav
  • 44.1kHz 16bit wav

Dolby Atmos masters are returned in the following formats:

  • 48kHz 24bit wav ADM
  • 96kHz 24bit wav ADM
  • 96kHz 24bit wav binaural mix
  • 96kHz 24bit wav re-renders
  • 768kbs mp4
Can I Credit Audio Animals For The Mastering?

Yes, if you would like to credit Audio Animals for the mastering of your music you can do so. Please credit Audio Animals Ltd and either Paul Ashmore or Nick Burchall as the mastering engineer. This is not required but is greatly appreciated.

MIXING FAQ

What Is The Turnaround?

The initial mix (mix 1) will be returned to you within the time frame selected when placing your order. Turnaround time is based on days the engineer works between Monday to Friday. If you have a specific day you need your mix or master back for, please let us know when placing your order.

  • 1 Working Day (mix 1 returned next working day)
  • 2-5 Working Days (mix 1 returned within 2-5 working days)
  • 5+ Working Days (returned after 5 working days)
What Is The Difference Between Stem Mixing & Multitrack mixing?

Stem mixing is the mixing of your processed stems. By definition a stem is a processed stereo audio recording sourced from the finished song. Stems are not RAW and must always include the processing applied to the track in your session. Playback of your stems should playback the finished production and playback exactly as your reference / rough mix does. Stems must include all processing that is active in your DAW except for any master bus processing. Stems can be broken down into individual stems such as kick, snare and hi-hat. Or can be sent as a complete drum stem. Providing more stems gives us more flexibility to mix each individual sound in the mix.

Multitrack mixing is the mixing of your RAW audio recordings. By definition multitrack audio recordings do not include any processing and are 100% RAW files that need to be mixed from the ground up. RAW audio recordings can be mono or stereo and include as much or as little processing you wish to apply.

What Is Mixing?

Audio mixing is the process of combining and adjusting multiple audio stems together to create a balanced and cohesive mix. Various individual audio elements such as vocals, instruments, drums, and ambient sounds are blended together in a way that they complement each other and create a pleasing sonic experience for the listener. The goal of mixing is to achieve clarity, depth, and balance within the audio, ensuring that each element can be heard clearly and that they interact harmoniously.

Audio mixing involves several important tasks:

  • Level Balancing: Adjusting the volume levels of different audio elements to ensure that none of them overpower or get lost in the mix. This helps create a clear and even sound.
  • Panning: Placing audio elements in the stereo field to create a sense of space and direction. Panning determines whether a sound appears to be coming from the left, right, center, or somewhere in between.
  • Equalization (EQ): Using equalization to shape the frequency balance of each audio element. EQ is used to enhance or reduce specific frequencies to make elements sound clearer, warmer, or more distinct.
  • Dynamics Processing: Applying tools like compression and limiting to control the dynamic range of audio elements. Compression helps balance the difference between loud and quiet parts, while limiting prevents audio from exceeding a certain loudness level.
  • Effects: Adding various audio effects such as reverb, delay and others to create depth, ambiance, and texture within the mix.

The ultimate goal of audio mixing is to translate the artistic vision of the content creator into a polished and engaging audio experience for the audience. A skilled audio engineer will use their technical knowledge and creative instincts to shape the mix and bring out the best in each element, resulting in a final mix that sounds professional and emotionally impactful.

What Is Mastering?

Once your mix is confirmed as complete and ready for mastering, we will move on to the mastering process. The primary goal of audio mastering is to prepare the mixed audio for distribution by ensuring that it sounds its best across a wide range of playback systems and platforms. Processing is applied to the master bus in order to achieve a sound that is glued together and sounding the best it possibly can. Processing includes EQ, compression, limiting, saturation, stereo widening, de-essing and other processing. Mastering in the hands of a professional engineer will achieve a wider, more detailed and controlled sound. Mastering ensures playback of your song is correct across all devices.

What Is Dolby Atmos Mastering?

By adding + Dolby Atmos Mix & Master to your mixing order, we will deliver back to you the Dolby Atmos ADM master and binaural mix and surround sound re-renders. This ADM file can then be used to distribute your music in Dolby Atmos on streaming platforms such as Apple Music, Tidal and Amazon Music.

Dolby Atmos mastering is a process that allows us to take the finished mix and transform it into a Dolby Atmos master. Working in our 9.1.4 Dolby Atmos mastering studio we are able to position and pan your song in a 3D space. Creating a fully immersive and spatial master that can then be released on streaming platforms such as Apple Music, Amazon and Tidal. The difference this service makes is outstanding and quite honestly takes your music to an unimaginable level.

What Are The Benefits Of Releasing A Dolby Atmos ADM Master?

There are a few major benefits of releasing a Dolby Atmos master.

  • Superior Sound when compared to a standard stereo master. A Dolby Atmos master can achieve a sound that has more space, depth and is overall more true to life and pleasing to the ear.
  • More Royalties from streaming platforms. You will earn a better percentage of royalties from streaming platforms when release a Dolby Atmos master.
  • Online Algorithms will favour songs that are released in Dolby Atmos as well as stereo, especially Apple Music that say that the preferred format is Dolby Atmos/Spatial Audio.
  • Future Proofed with Dolby Atmos. Dolby Atmos is going to eventually replace stereo on all streaming platforms. By releasing your music now in Dolby Atmos ensures you are future proofed and ready for the inevitable switch.
  • Better Chance Of Being Playlisted. By releasing a Dolby Atmos master you will have a far better chance of being playlisted on certain platforms. Being playlisted can make or break a release.
What Is An Additional Mix?

By adding + Additional Mixes to your order, you will receive back the mixes for any of the following additional file types in stereo.

  • Instrumental
  • Acapella (vocal bus only)
  • Performance Mix (version with lead vocal removed)
  • Radio Edit (additional stems must be supplied)
  • Extended Edit (additional stems must be supplied)
What Are Mixed Stems?

By adding + Mixed Stems to your order, you will receive back all stems as they are mixed in the session. Mixed stems will included all mixed buses as well as any reverb and delay sends. Playback of the mixed stems will playback as the finished stereo mix does. Mixed stems can be used for remix purposes and further production.

When Do I Pay For Mixing?

Orders / payment must be made before work on your song begins. This ensures our engineers, take the necessary time and care required to return you the very best mix and master.

What Is A Stem?

A stem should not be confused with a multitrack audio file. An audio stem refers to an individual isolated track or element that is part of a larger mix. Stems are created by splitting a full mix into its constituent parts, allowing for greater control over the individual elements during mixing. Stems are never sent RAW without processing and always include the plugin processing that is active on the channel.

How Should I Send Stems?

Your stems can be uploaded safely and securely via our upload form in your account here. Bypass all processing you may have on your master bus. All sound design processing must be left active on each stem. Do not normalize stems or change their volume. Playback of your stems should be exactly as your rough mix or finished production plays back. We recommend loading your stems into a new DAW session and referencing against your finished stereo mix to ensure playback of your stems is correct.

  • File Type: Wav
  • Bitrate: 16/24/32bit
  • Sample Rate: 44,1kHz – 96kHz
  • Headroom: -3db / -6db
How Should I Send Multitracks?

Your multitrack audio recordings can be uploaded safely and securely via our upload form in your account here. Bypass all processing you may have on your master bus. Multitrack audio recordings are sent RAW with as little or no processing active on them, giving us the flexibility to create the mix from the ground up.

  • File Type: Wav
  • Bitrate: 16/24/32bit
  • Sample Rate: 44,1kHz – 96kHz
  • Headroom: -3db / -6db
How Many Mix Revisions Can I Make?

All mixing packages include 3 revisions. Mix revisions give you the peace of mind that the end result is going to be exactly as you want it. On the rare occasion you exceed 3 revisions, you can always purchase more via our revisions and re-runs page here.

Should I Send A Rough Mix I Have Done?

100% yes, this is essential when working with an online mix engineer. The rough mix or demo mix will be used to establish that the stems you have sent playback correctly as well as include all automation and necessary processing. The rough mix is also used to correctly establish the balance you intend for each stem to be in the mix. By listening to the rough mix we can establish at what volume you intend a certain sound to be and where you intend it to be positioned in the mix.

What Is The Difference Between Dolby Atmos & Apple Spatial Audio?

There is technically no difference. Apple Spatial is what Apple call it and Dolby Atmos is what everyone else calls it. Apple spatial is played back through Apple’s own codec. All other streaming platforms playback using the Dolby Atmos codec.

How Do I Distribute A Dolby Atmos ADM?

The Dolby Atmos ADM and stereo master can be given to your desired distributor to release on platforms such as Apple Music, Tidal and Amazon Music. The Dolby Atmos and stereo masters sit alongside each other and depending on which format the listener has their device set to will determine which version they will hear. It is highly important that the Dolby Atmos and stereo versions perfectly sync with each other. If they do not sync perfectly your masters will be rejected.

Do I Need Both A Stereo And Dolby Atmos Master?

Yes, if you are distributing Dolby Atmos you will also need to distribute a stereo master. The two files play alongside each other and need to play in sync with each other too. The reason for this is that on streaming platforms you will be able to switch between the two formats on the fly and by doing so switches from stereo to Dolby Atmos instantly. If in sync your files simply switch from one to the other seamlessly.

What Happens If I Accidentally Send The Wrong Stems For Mixing?

Get in contact with us via email and we can simply replace the files. Please be sure to get in contact with us ASAP to ensure we have the correct files to mix before work commences. If work has already started on your mix and the entire mix requires new stems, charges will apply.

What Genres Of Music Can You Mix?

A good mix engineer will be able to work with all genres of music not just one. At Audio Animals we pride ourselves on the fact that we work with all genres of music from every corner of the globe. Being an online mixing and mastering studio working worldwide there is not a genre of music we have not worked with.

What Will I Receive Back?

Stereo mixes are returned in the following formats, if you require any others, please let us know: 

  • 96kHz 24bit wav

Stereo masters are returned in the following formats, if you require any others, please let us know: 

  • 96kHz 24bit wav
  • 48kHz 24bit wav
  • 44.kHz 24bit wav
  • 44.1kHz 16bit wav

Dolby Atmos masters are returned in the following formats:

  • 48kHz 24bit ADM
  • 96kHz 24bit ADM
  • 96kHz 24bit binaural mix
  • 96kHz 24bit re-renders
  • 768kbs mp4
Should I Leave Plugins Active?

For stem mixing you must leave all plugins active. Playback of your stems must playback identical to your finished production and include all sound design and processing.

For multitrack mixing you can remove any plugins and send RAW audio recordings.

Should I Leave Panning Active?

For stem mixing you must leave all panning active. Playback of your stems must playback identical to your finished production and include all sound design and processing.

For multitrack mixing you can remove any panning and send RAW audio recordings.

Should I Leave Automation Active?

For stem mixing you must leave all automation active. Playback of your stems must playback identical to your finished production and include all sound design and processing.

For multitrack mixing you can remove any automation and send RAW audio recordings.

Should I Leave Reverb Active?

For stem mixing you can leave reverb active. If your reverb is the reverb you want printed to the song or it is used in a creative way that is part of the sound design of the song, then you must leave it active. We will add reverb and it is better for us to apply reverb at the correct volume for the mix.

For multitrack mixing you can remove any reverb and send RAW audio recordings.

Should I Leave Delay Active?

For stem mixing 100% yes. Delay is something that can have a million different outcomes. If you have added delay that is specific to your taste and how you want delay to sound, this delay would be considered as part of your production. To remove this delay would be to remove an essential part of your sound. We always recommend leaving delay active if you want it in your track. We will not add delay as standard as this is a creative effect that is specific to the production and not necessarily the mix. If delay is required from a mix perspective we will by all means add it how we see fit to get the best results.

For multitrack mixing you can remove any delays and send RAW audio recordings.

Can I send Raw Vocal Recordings?

For stem mixing you can not send RAW vocal recordings. Vocals should be organised and comped ready to be mixed. Unwanted clicks, pops and breathes should be removed. All vocals should be tuned and ready to be mixed. You should never send a raw unedited vocal recording for stem mixing.

For multitrack mixing you can send RAW vocal recordings.

Can You Tune Vocals?

No all vocal tuning must be performed before mixing. If you require vocal tuning please contact us to discuss a price as an additional service.

DOLBY ATMOS MASTERING FAQ

What Studio Should I Select – Studio A or Studio B?

Whilst both Dolby Atmos mastering studios will produce an exceptional master. Studio B is thought of as our primary Dolby Atmos studio that is equipped with a state of the art Dolby Atmos 9.1.4 PMC System. One of the best sounding Dolby Atmos rooms the music industry has to offer.

Nick Burchall is the mastering engineer for Studio A which is equipped with a 7.1.4 Ex Machina Dolby Atmos system. This studio has one of the world’s best stereo mastering chains installed, costing upwards of £150,000. A truly unique mastering chain with some highly sought after mastering equipment.

Paul Ashmore is the mastering engineer for Studio B which is equipped with a PMC Ci Series 9.1.4 Dolby Atmos system. The stereo mastering chain installed in Studio B costs upwards of £65,000 and has been carefully selected to gain the best possible results from each unit in the chain.

What Is The Turnaround?

All orders will be turned around within the time frame selected when placing your order. Turnaround time is based on days the selected engineer works between Monday to Friday. If you have a specific day you need your master back for, please let us know when placing your order.

  • 1 Working Day (mix 1 returned next working day)
  • 2-5 Working Days (mix 1 returned within 2-5 working days)
  • 5+ Working Days (returned after 5 working days)
What Is Dolby Atmos Mastering?

Dolby Atmos mastering is a process that allows us to take your songs mixed stems and transform it into a Dolby Atmos master. Working in our Dolby Atmos mastering studios we are able to position and pan your song in a 3D space. Creating a fully immersive and spatial master that can then be released on streaming platforms such as Apple Music, Amazon and Tidal. The difference this service makes is outstanding and quite honestly takes your music to an unimaginable level.

What Is Stereo Mastering?

Mastering is an essential process that finalises your song ready for distribution. Processing is applied to the master bus in order to achieve a sound that is glued together and sounding the best it possibly can. Processing includes EQ, compression, limiting, saturation, stereo widening, de-essing and other processing. Mastering in the hands of a professional engineer will achieve a wider, more detailed and controlled sound. Mastering ensures playback of your song is correct across all devices.

Can You Dolby Atmos Master A Stereo Mix Or Do I need Stems?

We can perform a Dolby Atmos master from a stereo mix that is certified as a Dolby Atmos master. However the results will be far better if we use your mixed stems. A more immersive and true to life sound can be created. A stereo mix limits us to using unique techniques to up-mix the stereo file into Dolby Atmos.

Can You Master My Dolby Atmos ADM Mix?

Yes, a Dolby Atmos mix can be delivered as an ADM File for mastering. We will then take your ADM mix and perform the mastering to the strict guidelines in place for Dolby Atmos delivery.

Can You Turn My Mixed Song Stems Into A Dolby Atmos Master?

Yes, this is a very common practice of Dolby Atmos mastering. We can take your stereo mixed stems and position them into a 3D space. Creating a fully immersive and inspiring Dolby Atmos master. It doesn’t matter if your song is already released in stereo. You can submit your songs mixed stems and stereo master to be matched and delivered back to you ready to release as a Dolby Atmos ADM on streaming platforms.

Does My Song Have To Be Mixed In Dolby Atmos To Be Mastered In Dolby Atmos?

No, your song can be mixed in stereo and then positioned in Dolby Atmos. Your mix balance and processing is kept the same but with the added benefit of positioning each stem into a 3D space in Dolby Atmos.

What Are The Benefits Of Releasing A Dolby Atmos ADM Master?

There are a few major benefits of releasing a Dolby Atmos master.

  • Superior Sound when compared to a standard stereo master. A Dolby Atmos master can achieve a sound that has more space, depth and is overall more true to life and pleasing to the ear.
  • More Royalties from streaming platforms. You will earn a better percentage of royalties from streaming platforms when release a Dolby Atmos master.
  • Online Algorithms will favour songs that are released in Dolby Atmos as well as stereo, especially Apple Music that say that the preferred format is Dolby Atmos/Spatial Audio.
  • Future Proofed with Dolby Atmos. Dolby Atmos is going to eventually replace stereo on all streaming platforms. By releasing your music now in Dolby Atmos ensures you are future proofed and ready for the inevitable switch.
  • Better Chance Of Being Playlisted. By releasing a Dolby Atmos master you will have a far better chance of being playlisted on certain platforms. Being playlisted can make or break a release.
What Is The Difference Between Apple Spatial And Dolby Atmos?

There is technically no difference. Apple Spatial is what Apple call it and Dolby Atmos is what everyone else calls it. Apple spatial is played back through Apple’s own codec. All other streaming platforms playback using the Dolby Atmos codec.

What Is An Additional Dolby Atoms Master?

By adding + Additional Dolby Atmos Master to your order, you will receive back any of the following mixes mastered in Dolby Atmos.

  • Instrumental
  • Radio Edit (additional stems must be supplied)
  • Extended Edit (additional stems must be supplied)
What Is An Additional Stereo Master?

By adding + Additional Stereo Master to your order, you will receive back all additional mixes provided mastered through the same mastering chain as the original mix.

  • Instrumental
  • Acapella (vocal bus only)
  • Performance Mix (version with lead vocal removed)
  • Radio Edit (additional stems must be supplied)
  • Extended Edit (additional stems must be supplied)
When Do I Pay For Mastering?

Orders / payment must be made before work on your song begins. This ensures our engineers, take the necessary time and care required to return you the very best master.

How Many Revisions Can I Make?

Dolby Atmos Mastering includes 2 revisions. Mastering revisions give you the peace of mind that the end result is going to be exactly as you want it. On the rare occasion you exceed 2 revisions, you can always purchase more via our revisions and re-runs page.

If you need to change the mix in any way after mastering there is a master re-run fee of £20. This small charge covers the engineers time to reprint the Dolby Atmos master.

What If I Have Accidentally Sent The Wrong Stems For Mastering?

If work has not yet begun on your song, you can simply get in touch with us and replace the files.

If work has already begun on your song and you need to replace the stems. Two outcomes will occur.

If the mix is technically the same song and same mix but there is a change resulting in the song needing to be re-run. There is a small charge of £20 to cover the time the engineer must take to re-run your song.

If the mix is completely different or a different song altogether, a new order for mastering will need to be placed. The reason for this is because mastering will need to be started from scratch and the previous master scrapped.

Before sending your song always make sure that the stems play back correctly and the files you are sending is the mix you intend to be mastered.

How Should I Send Stems For Dolby Atmos Mastering?

Your stems can be uploaded safely and securely via our upload form in your account here. Bypass all processing you may have on your master bus. For Dolby Atmos mastering it is very important that the stems playback 100% identical to the finished stereo mix. Please bear in mind that no mixing or volume adjustments are made to each individual stem. All sound design processing must be left active on each stem. Do not normalize stems or change their volume. Playback of your stems should be exactly as your finished stereo mix plays back. We recommend loading your stems into a new DAW session and referencing against your finished stereo mix to ensure playback of your stems is correct.

  • File Type: Wav
  • Bitrate: 16/24/32bit
  • Sample Rate: 44,1kHz – 96kHz
  • Headroom: -3db / -6db
Should I Send My Finished Stereo Mix Or Master?

If you are only ordering Dolby Atmos mastering you will need to supply your stereo master. It is important that we sync the timeline of the Dolby Atmos master to the stereo master. This ensures playback on streaming platforms can switch between stereo and Dolby Atmos seamlessly.

How Do I Distribute A Dolby Atmos ADM?

The Dolby Atmos ADM and stereo master can be given to your desired distributor to release on platforms such as Apple Music, Tidal and Amazon Music. The Dolby Atmos and stereo masters sit alongside each other and depending on which format the listener has their device set to will determine which version they will hear. It is highly important that the Dolby Atmos and stereo versions perfectly sync with each other. If they do not sync perfectly your masters will be rejected.

Do I Need Both A Stereo And Dolby Atmos Master?

Yes, if you are distributing Dolby Atmos you will also need to distribute a stereo master. The two files play alongside each other and need to play in sync with each other too. The reason for this is that on streaming platforms you will be able to switch between the two formats on the fly and by doing so switches from stereo to Dolby Atmos instantly. If in sync your files simply switch from one to the other seamlessly.

What Happens If I Accidentally Send The Wrong Stems?

Get in contact with us via email and we can simply replace the files. Please be sure to get in contact with us ASAP to ensure we have the correct files to work with before work commences. If work has already started on your Dolby Atmos mastering and the entire song requires new stems, charges will apply.

What Genres Of Music Can You Work With In Dolby Atmos?

A good Dolby Atmos engineer will be able to work with all genres of music not just one. At Audio Animals we pride ourselves on the fact that we work with all genres of music from every corner of the globe. Being an online Dolby Atmos mixing and mastering studio working worldwide there is not a genre of music we have not worked with.

All music works well mastered in Dolby Atmos. Some better than others. The more stems you are able to provide the more immersive and spacious your Dolby Atmos master will sound.

What Will I Receive Back?

Stereo masters are returned in the following formats, if you require any others, please let us know: 

  • 96kHz 24bit wav
  • 48kHz 24bit wav
  • 44.kHz 24bit wav
  • 44.1kHz 16bit wav

Dolby Atmos masters are returned in the following formats:

  • 48kHz 24bit wav ADM
  • 96kHz 24bit wav ADM
  • 96kHz 24bit wav binaural mix
  • 96kHz 24bit wav re-renders
  • 768kbs mp4
Should I Leave My Plugins Active?

Yes for Dolby Atmos mastering all plugins must be left active. The playback of stems should be identical to the finished stereo mix and include all plugins and automation. We recommend loading your stems into a new DAW session and referencing against your finished stereo mix to ensure playback of your stems is correct.

Should I Leave Panning Active?

For Dolby Atmos mastering all panning must be active and playback of your stems must playback identically to the finished stereo mix. We recommend loading your stems into a new DAW session and referencing against your finished stereo mix to ensure playback of your stems is correct.

Should I Leave Automation Active?

100% yes, automation should always be active. Automation is part of your mix and if removed results in an unfinished mix. All automation including volume, modulation, EQ, reverb or delay automation must be kept active. We recommend loading your stems into a new DAW session and referencing against your finished stereo mix to ensure playback of your stems is correct.

Should I Leave Reverb Active?

For Dolby Atmos mastering reverb must be printed to the stems or delivered as a 100% wet stem. It is important that playback of the stems plays back 100% identically to the finished stereo mix.

Should I Leave Delay Active?

For Dolby Atmos mastering delay must be printed to the stems or delivered as a 100% wet stem. It is important that playback of the stems plays back 100% identically to the finished stereo mix.

ANALOGUE PROCESSING FAQ

What Equipment Do You Recommend Selecting?

We recommend specific equipment for specific purposes. The Audiotales Designs 1951/1954 EQ, Vertigo VSM-2 and UnFairchild 670m MK2 are the most commonly requested units for this service.

  • Audiotales Designs 1951/1954 – Excellent EQ that has it’s own unique tone and sound. Perfect for vocals, drums and stereo mix.
  • Vertigo VSM-2 – The Swiss army knife of saturation. 2nd and 3rd harmonic saturation at it’s best.
  • UnFairchild 670m MK2 – The king of compressors. A direct clone of the original Fairchild 670M compressor.
What Is Analogue Processing Often Used For?

Analogue processing is designed to give our clients access to our high-end analogue equipment within their production and recording process. This service is used a lot for vocal processing as well as clients wanting to add analogue elements to their song for sounds that are a focus point. Drum bus processing is a particular favourite of our clients.

What Is The Turnaround?

All orders will be turned around within the time frame selected when placing your order. Turnaround time is based on days the engineer works between Monday to Friday. If you have a specific day you need your master back for, please let us know when placing your order.

  • 1 Working Day (returned next working day)
  • 2-5 Working Days (returned within 2-5 working days)
  • 5+ Working Days (returned after 5 working days)
Can You Process My Stereo Mix?

Yes, much like our stereo mastering service, we can process the stereo mix through our mastering chain giving you what is essentially a stereo master that can then be tweaked further and a limiter added to it. The huge benefit of this is that by receiving a fully dynamic processed master is that you can change the sound of the master and add any additional processing you desire. This means you can take the processed audio we return back to you and adjust it to sound exactly how you want it, then apply a plugin limiter to achieve your desired loudness and release your own analogue master.

How Many Processed Stems Do I Receive Back?

All orders are delivered back to the client as 3 unique versions. The reason for this is so that the client has more to work with and can experiment with which stem works best.

  • Stem 1 – The ideal processing type we feel the stem should require for the best possible result.
  • Stem 2 – A more exaggerated processing type when compared to stem 1. This could include more saturation, or a more noticeable overall tone.
  • Stem 3 – A more subtle processing type that would be considered cleaner, a less night and day difference which is ideal if you want to add additional processing to the stems after receiving them back.
Can I Process The Stems Further Once I have Received Them Back?

Yes, all stems are delivered back to you with a full dynamic range with plenty of headroom. This allows you to apply any processing you want to apply on your end after receiving the processed stems back and ensure they perfectly fit with your sound. We recommend sending your stems with minimal processing applied. This way you can apply additional EQ, compression, saturation, reverb, delay etc to the stem to make it your own.

What Are The Benefits Of Analogue Processing?

The main benefit of analogue processing is that often many producers never add any analogue flavour to their music until it arrives to us for mastering. Using this service our clients are able to now apply analogue processing to the core elements of their song, bringing it to life in ways you just can’t achieve in the digital domain. Combined with our skills and expertise our clients benefit from a professional processed stem that will slot straight into the mix and sound full of life.

When Do I Pay For Analogue Processing?

Orders / payment must be made before work on your stems begins. This ensures our engineers, take the necessary time and care required to return you the very best service.

How Many Master Revisions Can I Make?

There are no revisions included in this service, due to the amount of time it takes to process the stem through 3 unique signal chains.

What If I Have Accidentally Sent The Wrong Stems?

If work has not yet begun on your audio, you can simply get in touch with us and replace the file.

If work has already been completed on your stem and you need to replace the stem for a new one. A new order will need to be placed and the work started again from scratch

Before sending your audio always make sure it is correct and the file you are sending is the audio you intend to be processed.

How Do I Send My Files?

Your audio can be uploaded safely and securely via our upload form in your account here. Leave all processing active that you want to keep in the stem. You can alternatively bypass any effects or plugins and add them to the processed audio you receive back.

  • File Type: Wav
  • Bitrate: 16/24/32bit
  • Sample Rate: 44,1kHz – 96kHz
  • Headroom: -3db / -6db
How Is This Service Different From A Service Like Access Analog?

Access Analog is a great service and it gives people access to analogue equipment via the internet. The one issue with this is that the person processing the audio (you) usually has very little knowledge of how to get the most out of the equipment and how to use it correctly. Our analogue processing service works in a different way and allows our clients to entrust us with applying the correct processing for the stem.

What Will I Receive Back?

3 processed stems will be returned back to you, each with their own unique processing applied. It is important to deliver multiple versions of the processed stems in order to cover all possible outcomes.

Stems masters are returned in the following formats, if you require any others, please let us know: 

  • 96kHz 24bit wav
  • 48kHz 24bit wav
  • 44.kHz 24bit wav
  • 44.1kHz 16bit wav
Can I Tell You Roughly How I Want The Processed Stem To Sound?

Yes, if you have an idea of how you want the stem to be processed then please let us know in your order. We will ensure the stem is processed as close as is physically possible to the details given, and supply you with 3 processed stems that are variations of how we interpret the information supplied. A reference mix can be provided if you have one.

Can I Send You A Screenshot Of The Plugin Emulation Settings I Want Applied?

Yes, you can send a screenshot of a plugin emulation or a similar plugin showing the settings you want applied in the analogue domain. We can then copy the settings in or match them accordingly. 1 stem returned to you will include the processing you have requested and the other 2 stems will be variations of these setting with more extreme settings and another more subtle.

Can I Send A Reference Of My Processing in The Box For You To Copy?

Yes, you can send a reference mix or a reference stem that we can reference against. This allows us to get as close as is physically possible whilst ensuring the stem is processed correctly for the best possible sound.

Can I Send The Mix Of The Track Without The Stem You Are Processing?

Yes, this is very much welcomed. Having the reference mix minus the audio we are processing allows us to treat the processing as if we are mixing the song into the rest of the mix. This is very helpful for us and allows us to achieve a sound that takes the rest of the mix into account. This is especially helpful when processing a vocal bus, drum bus or instrument bus.

LIBRARY MUSIC MASTERING FAQ

What Studio Is Library Music Mastered In?

All library music is mastered in Studio A by Nick Burchall. Nick has had the pleasure of mastering music featured in some of Hollywoods biggest films and trailers. Including Frozen 2, Avengers End Game, Avatar, Star Wars and The Fast & The Furious franchise. There’s not a genre of music Nick hasn’t worked with for library music.

What Is The Turnaround?

All orders will be turned around within the time frame selected when placing your order. Turnaround time is based on days the selected engineer works between Monday to Friday. We understand there are often tight deadlines with library music, if you have a specific day you need your master back for, please let us know when placing your order.

  • 1 Working Day (returned next working day)
  • 2-5 Working Days (returned within 2-5 working days)
  • 5+ Working Days (returned after 5 working days)
What Is Library Music Mastering?

Library music, also known as production music or stock music, refers to music that is composed and recorded with the purpose of licensing it for use in various media projects such as films, TV shows, commercials, and other forms of visual content. Composers create library music to be versatile and easily adaptable to different scenes or moods. It is often used as background music to enhance the atmosphere of a particular scene without distracting from the main content.

What Is Mastering?

Stem mastering is the process of summing up to 25 stems together and mastering the summed stems across the master bus. The benefit of working in this way is that the engineer has control over each individual stem that is summing to the master bus. Resulting in being able to process and balance each individual stem correctly to get the very best from the song.

What Are The Benefits Of Library Music Mastering?

The main benefit of library music mastering is not just the exceptional quality mastering provided for your song but also understanding the clients needs are different from a standard stereo mastering service. Understanding how to print alternate mixes and that mastered stems need to line up correctly with the main mix. By sending large volumes of mixes to be mastered in bulk we are able to offer an exceptional rate due to the administraion involved being far less time consuming.

What Is The Difference Between Library Music Mastering And Mastering?

The main difference is price. Both library music mastering and our standard mastering service are mastered in the same studio, by the same engineer and using the same analogue mastering equipment. The reason we are able to offer such an exceptional rate on library music mastering is due to the volume of music that is being sent for mastering. The administration involved in downloading, setting up and sending back 30 songs all at once, compared to the administration of 30 individual songs, is far less time consuming. The time we save is the main contributor to why we are able to offer such an affordable rate on library music mastering.

What Is An Additional Master?

By adding + Additional Stereo Master to your order, you will receive back all additional mixes mastered through the same mastering chain as the original mix.

  • 30 second mix
  • 1 minute mix
  • 1 minute 30 second mix
  • Solo strings
  • Solo drums
  • Instrumental
  • Acapella
What Is Stereo Mastered Stems?

By adding + Stereo Mastered Stems to your order, you will receive back all stems provided mastered through the exact same mastering chain as the stereo mix. Mastered stems can be used for film and TV licensing as well as remix purposes and further production.

When Do I Pay For Mastering?

Orders / payment must be made before work on your song begins. This ensures our engineers, take the necessary time and care required to return you the very best master.

How Many Revisions Can I Make?

Library music mastering includes 1 revisions. Mastering revisions give you the peace of mind that the end result is going to be exactly as you want it. If you exceed your 1 allocated revision, you can always purchase more via our revisions and re-runs page.

If you need to change the mix in any way after mastering there is a master re-run fee of £10. This small charge covers the engineers time to recall the mastering chain and re-record the updated master.

Should I Leave My Mastering Plugins Active?

It is advised to remove all plugins from your master bus that effect dynamic range. This includes plugins such as compression or limiting. It is best to remove all plugins but we understand that some clients want to leave EQ or saturation active as it is part of their sound. The reason we suggest removing master bus processing is so that we have a mix that has full dynamic range and we are able to compress and limit at the correct stage of the mastering chain.

What If I Have Accidentally Sent The Wrong Mix For Mastering?

If work has not yet begun on your song, you can simply get in touch with us and replace the file.

If work has already begun on your song and you need to replace the mix for a new one. Two outcomes will occur.

If the mix is technically the same song and same mix but there is a change resulting in the song needing to be re-run. There is a small charge of £10 for a master re-run to cover the time the engineer must take to re-run your song.

If the mix is completely different or a different song altogether, a new order for mastering will need to be placed. The reason for this is because mastering will need to be started from scratch and the previous master scrapped.

Before sending your song always make sure that the mix is correct and the file you are sending is the mix you intend to be mastered.

Why Should I Get My Music Professionally Mastered?

Mastering is one of the most important parts of the engineering process of a song. Mastering can make or break a song. Too many artists fall at the final hurdle with poor quality mastering using either digital plugins or guesswork using AI mastering. A professional mastering engineer will ensure your music plays back correctly across all devices. Nothing comes close to a skilled engineer in a 100% accurate room using high quality analogue mastering equipment.

How Do I Send My Files?

Your mixes can be uploaded safely and securely via our upload form in your account here. Bypass any compression / limiting you may have on your master bus before printing your mix ready for mastering.

  • File Type: Wav
  • Bitrate: 16/24/32bit
  • Sample Rate: 44,1kHz – 96kHz
  • Headroom: -3db / -6db
My Mix Is Limited Or Clipping Can You Still Work With This?

It is not ideal but yes we can work with a limited or clipped mix. The approach to mastering a limited mix is similar but requires a very precise approach in order to ensure the song is not over compressed or distorted.

What Will I Receive Back?

Stereo masters are returned in the following formats, if you require any others, please let us know: 

  • 96kHz 24bit wav
  • 48kHz 24bit wav
  • 44.kHz 24bit wav
  • 44.1kHz 16bit wav
Can I Credit Audio Animals For The Mastering?

Yes, if you would like to credit Audio Animals for the mastering of your music you can do so. Please credit Audio Animals Ltd and either Paul Ashmore or Nick Burchall as the mastering engineer. This is not required but is greatly appreciated.

TV / FILM MIXING & MASTERING FAQ

What Studio Is TV / Film Mixing & Mastering Performed In?

All TV and film mixing and mastering is performed in Studio B by Paul Ashmore. Studio B has been fitted 9.1.4 Dolby Atmos system including Trinnov optimisation for perfect audio playback.

What Is The Turnaround?

Turnaround time greatly depends on the project and how much is involved. We always recommend leaving at least a month for the entire process to be completed on larger film. Revisions can often take some time depending on the film. If you have a deadline please contact us beforehand to discuss if the deadline is possible.

How Many Revisions Can I Make?

We do not limit the amount of revisions you can make with film and TV projects. We understand after working on various film and TV projects there are often a lot of revisions required by multiple different people and departments within the project. For this reason we don’t feel it is helpful to limit the amount of revisions.

Can I Speak With The Engineer Before Placing My Order?

Yes, before we start your project we can discuss anything you may need to talk about, over the phone or via a Zoom call. A full list of contact information can be found here.

Can I Get A Bespoke Quote Or An Independent Film Discount?

Yes, we understand different films have different budgets and that projects need to stick to a certain budget. If you would like to discuss your project and budget please contact us using the contact form here.

How Should I Send My Files?

Your stems can be uploaded safely and securely via our upload form in your account here. Leave any processing you may have active if it is part of the film.

  • File Type: Wav
  • Bitrate: 16/24/32bit
  • Sample Rate: 48kHz – 96kHz
  • Headroom: -3db / -6db

It is important to separate stems as much as possible. We advise each actor has their own stem and no audio overlap. A typical small film will break down as follows.

  • Atmos (2 Stems)
  • Backing Noise
  • Foley (3 Stems)
  • Sound Effects (3 Stems)
  • Music
  • Dialogue (10 Stems)
How Far Should I Take The Audio Mixing On My Film?

We advise taking the mix as far as you can so that you have a finished draft of the movie ready to mix.

Should I Send The Finished Film With The Stems?

Yes, we will need the finished film as a reference for where to pan sound and to be able to fit the audio to the mood on the on screen visuals. The film must not be subject to change once mixing has begun.

Can I Put Multiple Different Sounds On One Stems?

Yes, as long as they do not ever overlap with another stem. This allows you to keep the stem count to a minimum.

When Do I Pay For The Service?

Orders / payment must be made before work on your song begins. This ensures our engineers, take the necessary time and care required to return you the very best master.

How Do I Send My Files?

Your mixes can be uploaded safely and securely via our upload form in your account here. Bypass any compression / limiting you may have on your master bus before printing your mix ready for mastering.

  • File Type: Wav
  • Bitrate: 16/24/32bit
  • Sample Rate: 44,1kHz – 96kHz
  • Headroom: -3db / -6db
What Will I Receive Back?

Stereo masters are returned in the following formats, if you require any others, please let us know: 

  • 96kHz 24bit wav
  • 48kHz 24bit wav

Dolby Atmos masters are returned in the following formats:

  • 48kHz 24bit wav ADM
  • 96kHz 24bit wav ADM
  • 96kHz 24bit wav binaural mix
  • 96kHz 24bit wav re-renders
  • 768kbs mp4
Can I Credit Audio Animals For The Mastering?

Yes, if you would like to credit Audio Animals for the mastering of your music you can do so. Please credit Audio Animals Ltd and either Paul Ashmore or Nick Burchall as the mastering engineer. This is not required but is greatly appreciated.

PODCAST / AUDIOBOOK MIXING & MASTERING FAQ

What Studio Is My Podcast / Audiobooks Mastered In?

All podcasts and audiobooks are mixed & mastered in Studio B by Paul Ashmore. Studio B is equipment with an Avid S4 console and state of the art analogue mastering chain.

What Is The Turnaround?

All orders will be turned around within the time frame selected when placing your order. Turnaround time is based on days the engineer works between Monday to Friday. If you have a specific day you need your master back for, please let us know when placing your order.

  • 1 Working Day (returned next working day)
  • 2-5 Working Days (returned within 2-5 working days)
  • 5+ Working Days (returned after 5 working days)
What Is Podcast Mastering?

Podcast mastering is the process of preparing and finalizing the audio of a podcast episode to ensure optimal sound quality and consistency. The goal of mastering is to polish the audio and make it sound professional, clear, and balanced across different devices. While the concept of mastering is more commonly associated with music production, it has become increasingly relevant in the podcasting world as well.

  • EQ: Adjusting the balance of frequencies to enhance clarity and remove any unwanted sounds. This can involve boosting or cutting certain frequencies to achieve a more balanced and natural sound.
  • Compression: Applying dynamic range compression to control the volume levels of the audio. Compression helps to even out the loud and soft parts of the recording, making it more consistent and easier to listen to.
  • Limiting: Setting a maximum output level to prevent audio distortion or clipping. Limiters are used to ensure that the audio doesn’t become too loud and cause discomfort or damage to listeners’ ears.
  • Noise Reduction: Removing or reducing background noise, hums, hisses, or other unwanted sounds that may have been picked up during the recording process.
  • Stereo Imaging: Adjusting the spatial characteristics of the audio, ensuring that it sounds good in both stereo and mono playback environments.
  • Quality Control: Listening to the entire podcast episode to catch any remaining issues, such as pops, clicks, or other artifacts.
What Is Audiobook Mastering?

Audiobook mastering is a process similar to podcast mastering but specifically tailored for audiobook production. The goal of audiobook mastering is to ensure that the final audio product is of high quality, easily understandable, and enjoyable for listeners. It involves several post-production techniques to enhance the overall audio experience.

  • EQ: Adjusting the balance of frequencies to enhance clarity and remove any unwanted sounds. This can involve boosting or cutting certain frequencies to achieve a more balanced and natural sound.
  • Compression: Applying dynamic range compression to control the volume levels of the audio. Compression helps to even out the loud and soft parts of the recording, making it more consistent and easier to listen to.
  • Limiting: Setting a maximum output level to prevent audio distortion or clipping. Limiters are used to ensure that the audio doesn’t become too loud and cause discomfort or damage to listeners’ ears.
  • Noise Reduction: Removing or reducing background noise, hums, hisses, or other unwanted sounds that may have been picked up during the recording process.
  • Stereo Imaging: Adjusting the spatial characteristics of the audio, ensuring that it sounds good in both stereo and mono playback environments.
  • Quality Control: Listening to the entire podcast episode to catch any remaining issues, such as pops, clicks, or other artifacts.
What Is Audio Editing & Mixing?

Podcast / audiobook mixing is the process of combining and balancing the various audio elements within a podcast episode to create a cohesive and well-blended final product. This involves adjusting the volume levels, panning, and equalization of individual audio tracks to achieve a balanced and pleasing sonic experience for the listener. Audio mixing is a crucial step in the post-production phase of podcast and audiobook creation.

  • Balancing Levels: Adjusting the volume levels of different tracks to ensure that all voices and other audio elements are audible and well-balanced. This includes making sure that the host’s voice, guest voices, and any background music or sound effects are at appropriate levels relative to each other.
  • Panning: Determining the spatial placement of audio elements within the stereo field. Panning can create a sense of space and separation between voices or instruments. For example, placing a guest’s voice more to the right or left can contribute to a natural and dynamic sound.
  • EQ: Adjusting the frequency balance of individual tracks to enhance clarity and prevent any frequencies from overpowering others. This is particularly important for ensuring that voices sound natural and that music or other audio elements complement each other.
  • Compression: Applying dynamic range compression to control the volume variations within individual tracks. Compression helps to even out loud and soft parts, making the podcast more consistent and easier to listen to.
  • Editing: Trimming and editing audio segments to remove any unnecessary pauses, mistakes, or other unwanted elements. This step is typically done before mixing but may also involve some fine-tuning during the mixing process.
  • Quality Control: Listening to the mixed podcast episode in its entirety to catch any remaining issues and ensure a high-quality listening experience.
What Are The Benefits Of Podcast Mixing & Mastering?

Podcast / audiobook mastering offers several benefits that contribute to the overall quality and professionalism of your podcast episodes. Here are some key advantages:

  1. Improved Sound Quality: Podcast mastering helps enhance the overall sound quality of your episodes. It involves processes like equalization, compression, and noise reduction, which can result in clearer and more polished audio.
  2. Consistency Across Episodes: Mastering ensures a consistent audio experience across different podcast episodes. By normalizing volume levels and addressing variations in sound quality, listeners can enjoy a seamless experience as they move from one episode to the next.
  3. Professionalism: A well-mastered podcast sounds more professional and is likely to be taken more seriously by listeners. This is important for building credibility and attracting a larger audience.
  4. Enhanced Clarity: Mastering can improve the clarity of spoken words, making it easier for listeners to understand and engage with the content. This is particularly crucial for podcasts that convey information or feature interviews and discussions.
  5. Reduced Listener Fatigue: Proper mastering involves techniques like compression to control volume fluctuations. This helps prevent listener fatigue, as it ensures that the audio levels are consistent and not too jarring or uncomfortable.
  6. Optimized for Different Devices: Mastering can involve adjusting the audio for optimal playback on various devices, ensuring that your podcast sounds good whether it’s being listened to on headphones, speakers, or other audio systems.
  7. Compliance with Industry Standards: Mastering can help ensure that your podcast meets industry standards for audio quality. This is especially important if you plan to submit your podcast to platforms or networks that have specific requirements for audio production.
  8. Reduced Background Noise: Noise reduction techniques applied during mastering can help minimize background noise, improving the overall listening experience and eliminating distractions for your audience.
  9. Polished Presentation: Mastering is a final step in the post-production process that adds a level of polish to your podcast. This attention to detail can make a positive impression on your audience.
  10. Better Engagement: A well-mastered podcast is more likely to engage listeners. When the audio is clear, balanced, and enjoyable, it can contribute to a positive overall impression and encourage listeners to stay subscribed and recommend your podcast to others.
When Do I Pay For My Service?

Orders / payment must be made before work on your song begins. This ensures our engineers, take the necessary time and care required to return you the very best master.

What If I Have Accidentally Sent The Wrong Mix For Mastering?

If work has not yet begun on your audio, you can simply get in touch with us and replace the file.

If work has already begun on your song and you need to replace the mix for a new one. Two outcomes will occur.

If the mix is technically the same song and same mix but there is a change resulting in the audio needing to be re-run. There is a small charge of £50 for a master re-run to cover the time the engineer must take to re-run your audio.

If the audio is completely different or a different piece of audio altogether, a new order for mastering will need to be placed. The reason for this is because mastering will need to be started from scratch and the previous master scrapped.

Before sending your audio always make sure it is correct and the file you are sending is the audio you intend to be mastered.

How Many Mix Revisions Can I Make?

All mixing packages include 3 revisions. Mix revisions give you the peace of mind that the end result is going to be exactly as you want it. On the rare occasion you exceed 3 revisions, you can always purchase more via our revisions and re-runs page here.

How Many Master Revisions Can I Make?

Mastering includes 1 revision. Mastering revisions give you the peace of mind that the end result is going to be exactly as you want it. On the rare occasion you exceed 1 revision, you can always purchase more via our revisions and re-runs page.

If you need to change the mix in any way after mastering there is a master re-run fee of £50. This small charge covers the engineers time to recall the mastering chain and re-record the updated master.

How Do I Send My Files?

Your audio can be uploaded safely and securely via our upload form in your account here. Bypass any compression / limiting you may have on your master bus before printing your audio ready for mastering.

  • File Type: Wav
  • Bitrate: 16/24/32bit
  • Sample Rate: 44,1kHz – 96kHz
  • Headroom: -3db / -6db
I Only Have A Mp3 Or Phone Recording Is This Ok To Work With?

If a mp3 is the highest quality file you have and you are unable to obtain a high quality wav file, we will be able to work with this.

What Will I Receive Back?

Stereo masters are returned in the following formats, if you require any others, please let us know: 

  • 96kHz 24bit wav
  • 48kHz 24bit wav
  • 44.kHz 24bit wav
  • 44.1kHz 16bit wav
Can I Credit Audio Animals For The Mastering?

Yes, if you would like to credit Audio Animals for the mastering of your podcast or audiobook you can do so. This is not required but is greatly appreciated.

DDP IMAGE FAQ

How It Works
  1. Select your required service and click add to basket. Next proceed through the checkout system.
  2. Once you have checked out and paid for your DDP image, you can if required upload your files and all information to us via our upload form in your account here. Please ensure you add your order number, this lets us know which order is linked to which files. If no files are required to be uploaded, get in touch with us via the email thread we have created for your order and let us know the changes to your order.
  3. Once we have received your payment and files we will download and begin working with your order.
  4. When your order is completed you will receive your files via email. Any additional revisions or edits can be discussed with the engineer. Once all parties are happy with the end result your order will be marked off as complete.
What Is A DDP Image?

A “DDP image” typically refers to a Disc Description Protocol (DDP) image. DDP is a standardised format commonly used in the mastering and replication of optical discs, particularly in the music and multimedia industries. It’s used to create a bit-perfect representation of a disc, including its layout, data, and metadata, ensuring accurate reproduction during the replication process.

A DDP image includes all the necessary information for creating a perfect copy of a disc, such as:

  1. Audio tracks: The DDP image contains the audio data in a specific format that preserves the original quality and layout of the tracks. This is important for ensuring consistent sound quality when the disc is replicated.
  2. Track order and layout: The DDP image specifies the order of the tracks on the disc, along with information about the gaps or pauses between tracks, track indices, and other layout details.
  3. Metadata: DDP images can include metadata such as track titles, ISRC codes (International Standard Recording Code), CD-Text information (used to display text on compatible players), and other relevant information.
  4. Error-checking: The DDP format includes error-checking mechanisms to ensure the integrity of the image, reducing the likelihood of errors during the replication process.

DDP images are commonly used by mastering studios when preparing audio for CD replication. They provide a reliable way to transfer the final audio product to the replication facility while minimising the risk of data corruption or errors that might occur when using other formats.

Can I Order A DDPI Even If I Have Had My Songs Mastered Elsewhere?

Yes, even if you have had your song mastered at another studio we are able to create you a DDPi using their masters.

How Long Till I Receive My DDPi?

Upon completion of the mastering of your project, we will ask you to confirm 100% that the project is complete and ready to be printed to a DDPi. At this point we will print your DDPi and email it to you. This process will usually be completed in 2 working days of completion of the mastering of your project.

What Does DDPi Stand For?

DDPi stands for “Disc Description Protocol Image

Can You Post Me My DDP Image On CD?

No all DDP images are digitally sent via email. This keeps the cost low and processes as efficient as possible.

What Do You Need From Me?

We will need all information you require to be printed to the DDPi. This will include all metadata, ISRC codes, songs and any additional information you feel may need to go on the DDPi.

What Metadata Can I Add To A DDPi?

You can add as much or as little metadata as you want. Below is a list of recommended metadata you should supply.

  • Track order and gaps
  • Track titles
  • Band or artist’s name
  • Album title
  • Genre of music
  • Album track number
  • Year song was released
  • ISRC codes
  • UPC/EAN
What Will I Receive Back?

You will receive back a DDP image that can be used to duplicate multiple CD’s.

CLIENT MIX EVALUATION FAQ

Do I Have To Be A Client?

Yes, this service is strictly for Audio Animals clients only. If you do not intend to have your song mixed and or mastered by Audio Animals this service can not be used. A mix evaluation is supplied to our clients as a way of ensuring their music is ready to be worked on prior to us working on it.

What Is My Order Number?

When you place your order for mixing and or mastering you will receive an order number. We require this order number for your mix evaluation so that we can confirm that you are a client with an active order processing.

Do I Have To Place An Order First?

Yes, by ensuring all submissions for mix evaluations are by clients who have active orders processing with us, we are able to establish instantly who is a genuine client and who is not. If you do not have an active order you can submit a mix evaluation without adding an order number. However we will create dialogue with you via email to check you have the intention of becoming a client of Audio Animals before listening to your song. It is important that our time is spent working with our clients in efficient manner.

What Exactly Do You Evaluate?

We listen to your song in detail and establish if there are any fundamental errors in the mix that need to be addressed before your song can be mastered. We do not give advice on production as this is subjective and down to personal preference. We do however advise you on fundamental changes that should be made in order to achieve a better mix.

Does My Song Need To Be Finished?

Yes your song should be finished and in it’s final state ready for mixing or mastering.

Can I Submit More Than One Song?

Yes you can submit as many songs as you need to be mixed or mastered.

How Long Does It Take?

For clients who add their order number and have an active order processing with us, we aim to perform all mix evaluations the next working day. If you do not have an active order processing with us and can not supply an order number with your mix evaluation, you will be put into a queue. Our paying clients must always come first over potential clients who have not yet paid for the service.

Why Should I Get My Mix Evaluated?

There are many reasons. The number one reason is that it is very helpful for you to have a professional pair of ears listen to your music and advise you on fundamental errors in your mix before mastering. We are monitoring in a state of the art Dolby Atmos studio that is one of the most accurate rooms in the UK. What we hear in this room is 100% accurate to how the song sounds. We will hear things you wouldn’t necessarily hear in your studio. Listening to your music from a fresh perspective for the first time, we will instantly pick up on things you won’t because you have listened to the song on repeat a thousand times.

Can I Send A Stream Link?

No, we do not want you to send a link to sites like Soundcloud as the audio streams are very low quality. We need to be able to download the files in full quality and import them into a session to visually see the waveform and analyse the audio.

How Can I Send You Files?

You can upload your files to a file sharing website such as Dropbox, WeTransfer or Hightail and paste the download link into the submission form. Please make sure you send the mix and not the master. We want to hear your finished mix that you are planning on sending us for mastering.

UPLOAD FAQ

How Do I Upload Files?

You have two ways you can upload your files.

Option 1: If you have already uploaded your files to a server of your choice such as WeTransfer, Dropbox or Google Drive etc. You can use the form on the upload page to fill out the required information and add your own download link.

Option 2: You can use the Audio Animals WeTransfer server to upload your files directly to us. Click the “Upload Files To Us Directly” button on the upload form to be redirected to our WeTransfer server. Here you can upload any amount of files to us safely and securely.

My File Is uploading Slow Or Failed?

99% of the time file transfer is of a good speed and will complete as it is designed to. On the odd occasion the server may slow down for a number of reasons that are out of our control. If this is the case and your files are not sending using the Audio Animals WeTransfer server, then you can always wait and try again later or add your own download link to the upload form.

How Do I Know If Audio Animals Have Received My Files?

When your files have uploaded using the upload form, you will receive a confirmation email confirming your files have been sent. Once received, we will download your files ASAP and send you a personal confirmation email. This email will state that we have downloaded your files and if there are any issues with the files, we will contact you. If you do not hear from us please get in touch.

Do I Need To Place An Order Before Uploading My Files?

Yes, an order should be placed before uploading your files. This ensures you will receive an order number and are able to input this into the upload form.

Where Do I Find My Order Number?

Your order number will be emailed to the email address provided when placing your order. Alternatively, your order number can be found within your Audio Animals account.

Why Do You Need My Order Number?

An order number is a unique code given to each order. We need your order number in order to link your files with your payment/order.

What If I Can’t Find My Order Number?

Your order number is quite simple to find in your confirmation email or in your Audio Animals account. If however, you can’t find your order number, you can email us at studio@audioanimals.co.uk explaining you can’t find your order number and need us to find it. To find your order number we will need you to inform us of the name and email address associated with the order.

How Much Data Can I Transfer Using The WeTranfer Upload Form?

Using the Audio Animals WeTransfer server you can upload an unlimited amount of data. Multiple files can be uploaded at once or you can zip your files and upload the zip file.

I Have Not Included My Order Number And Have Used A Different Email To What Is Linked To The Order?

If this is the case and you have not left a message explaining what the files you have sent are for, we will have no idea what order the files correspond to. We receive a lot of files on a daily basis and to ensure we know what each file is linked to, we need either some information about the files you are sending, your order number or an email address that is linked to the order.

STORE CREDIT FAQ

How It Works
  1. Select the amount of studio credit you require and click add to basket. Next proceed through the checkout system.
  2. Once you have checked out and paid for your store credit, you can if required upload your files and all information to us via our upload form in your account here.
  3. Once we have received your payment and files we will download and begin working with your order.
  4. When your order is completed you will receive your files via email. Any additional revisions or edits can be discussed with the engineer. Once work has been completed, the cost of the service will be deducted from your store credit.
What Can I Use Store Credit On?

Store Credit can be used to upgrade studio services and spend on studio services over a period of time.

Upgrade Studio Services – Store credit is often used to upgrade studio services. For instance if a client has purchased mastering at £50 and later decides to upgrade to stem mastering at £80. £30 store credit can be purchased and used to upgrade and pay the difference. Once purchased we will manually upgrade the order on our system.

Spend Over Time – Many of our clients that use our studio services will purchase store credit and have it kept on their account to use over the period of a few months. For instance £500 store credit can be purchased, then the price of the studio service deducted from your total balance as you send your music in to us to be worked on. 

What If I Need To Add More Than £100 Store Credit?

If you need to add more than £100 of store credit, you can add multiples of each value to increase the cart total above £100. For instance if you need to pay £130 you can add £100 and £30 to cart. If you need to pay £200 you can add 2x £100 to the cart. As long as your cart total adds up to the value you need to pay, how you get to that value is up to you.

Can I Spend Store Credit Over Time?

Yes, many of our clients that use our studio services will purchase store credit and have it kept on account to use over the period of a few months. For instance £500 store credit can be purchased, then the price of the studio service deducted from your total balance as you send your music in to us to be worked on. 

Will I Receive A Coupon Code?

No, we do not supply you with a coupon code. Instead store credit is either manually applied to your studio service order or kept on account by us to be used over a period of time.

What Can I Spend My Store Credit On?

Store credit can only be used with studio services. Store credit is essentially virtual money that can be used to upgrade studio services or use as credit that you can use over a period of time on studio services.

What Studio Services Can I Use Store Credit On?

Store credit can be used to order any of our studio services including mixing, mastering and Dolby Atmos services.

Can I Purchase Sample Packs With Store Credit?

No, store credit is for the purpose of upgrading and purchasing studio services only.

SAMPLE SHOP FAQ

Are Sample Packs Royalty Free?

Yes, all samples and samples included in the VST instruments are 100% royalty free to use in your own productions and compositions as you please. All samples have been recorded by Audio Animals specifically for the use in these sample packs and VST instruments.

What Format Do The VST Instruments Work In?

VST instruments are downloadable in the following formats.

  • 64Bit Windows
  • 64Bit Windows VST3
  • Mac AU
  • Mac VST
  • Mac VST3
How Many Times Can I Download My Files?

You are able to download each file 5 times. If you ever need your download limit reset, this can be done. Please contact us via the contact page here quoting your order number and reason for needing the download limit reset.

Where Can I Find My Serial Number?

The VST instrument serial numbers will be stored in your Audio Animals account. Simply login and locate your order to find your serial number for that order. Alternatively search your email for your Audio Animals order and you will find it there too.

What DAW’s Do The VST Instruments Work In?

VST instruments work in all major DAWs that support VST, VST3 and AU. VST instruments do not work in Protools using AAX but can be used in Protools using a VST wrapper such as Blue Cat’s PatchWork.

Are Samples Processed Through Analogue Equipment?

Yes, our unique selling point for all our samples is that they have been processed through some of the industries most sought after equipment by professional mixing and mastering engineers. All samples have been processed ready to drop straight into your session with little to no processing required.